Privacy Policy.
Last updated: August 23rd 2019
This privacy policy sets out The Wholefood Store (“us”, “we”, or “our”) uses and protects any data that you give when you use this website (the “Website”).
We are committed to ensuring that your privacy is protected and we shall endeavour to use any data that you provide when using this Website in accordance with this privacy policy.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from August 23rd 2019.
Our data protection policy and procedures are governed by the Data Protection Act 1998 and, from 25th May 2018, the EU General Data Protection Regulation (GDPR).
Types of Data Collected
When using the Website, personal data may be collected from you in various ways, for example:
1. Data about your computer and about your visits to and use of this Website (these are data about your browser, your IP address, your general location as determined from your IP address and provided by your browser, the site from which you come, and the links followed when leaving our site). This data is also collected through cookies.
2. When you voluntarily provide data through the loyalty scheme sign up feature on the front page. The personal data provided by the user is your email address.
How is the Data Used?
We use this data to understand your need and provide you with a better service, and in particular for the following reasons:
– For statistical purposes and analysis for management purposes in order to administer the Website or improve our products and services. This is done through the third-party Google Analytics (Google Inc.) which is a web analysis service provided by Google Inc. (“Google”). Google utilizes the data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network.
– We may disclose aggregate statistics about our site visitors, clients and sales in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifying data.
– To contact you directly with latest offers and news about The Wholefood Store. We will not use this data to contact you with regards to anything other than our service offering and this data will not be disclosed to any third party unless you have given your consent to such disclosure.
Cookies
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Website or a third-party to recognise you and make your next visit easier and the Website more useful to you.
Cookies can be “persistent” or “session” cookies.
How we use cookies
When you use and access the Website, we may place a number of cookie files in your web browser. We use cookies for the following purposes: to enable the Website to function and to provide analytics.
We use both session and persistent cookies on the Website and we use different types of cookies to run the Website. Please find information below on the cookies that our Website stores on your computer.
Strictly Necessary Cookies:
WordPress (the software used to power this website) sets the following cookies in your browser, if you have logged into the website dashboard:
| Cookie Name | Description | Session |
|---|---|---|
| wordpress_ | WordPress cookie for a logged in user. | Session |
| wordpress_logged_in | WordPress cookie for a logged in user. | Session |
| wordpress_test_cookie | WordPress test cookie. | Session |
| wp-settings-time- | WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface and possibly also the main site interface. | 1 Year |
| wp-settings- | Wordpress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface and possibly also the main site interface. | 1 Year |
| PHPSESSID | To identify your unique session on the website. | Session |
Third-party Cookies:
In addition to the essential cookies, we also use various third-party cookies to report usage statistics of the Website. This is done through the third-party Google Analytics (Google Inc.) which is a web analysis service provided by Google Inc. (“Google”). These have been summarised below:
| Cookie Name | Description | Session |
|---|---|---|
| _ga | Used to distinguish users. | 2 Years |
| _gid | Used to distinguish users. | 24 Hours |
| _gat | Used to throttle request rate. | 1 Minute |
Cookie Acceptance and Effect of Clicking Agree on our Cookie Banner
By using our Website you consent to our use of cookies and the cookies will be stored on your device unless this functionality is rejected or disabled by your browser.
The first time you visit our Website, our Cookie Banner will appear, notifying your of the fact that the Website uses cookie. If you click on the ‘ACCEPT’ button in this Cookie Banner, the Website will use a cookie to record this fact so that the Cookie Banner will not show up on your screen next time you vitir our Website from your device (using the same browser).
Turning Off Cookies and Ramifications Thereof
You can manage the cookies stored on your device as well as stop cookies from being installed on your browser. To find out more information about how to do this, please visit the help pages of your web browser. Further information can also be found on the following website:
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
Log Files
Our systems automatically gather some anonymous data about visitors, including IP addresses, browser type, language, and the times and dates of webpage visits. The data collected does not include personally identifiable data and is used, as described above, for statistical analysis, to understand user behaviour, and to administer the site.
Security
The internet is not a secure medium. However we take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal data.
We have put in place various security procedures as set out in this policy. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user data. The Website domain name is secured over an SSL certificate and our database is hosted in a secure data centre. Whilst we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.
Changes
We may make changes to this privacy policy from time to time. If we change our privacy policy we will post the changes on this page. If the change in our privacy policy affects the use of your personal data we will use our best endeavours to contact you by email to seek your consent to the use. Continued use of the service will signify that you agree to any such changes.
Your Acceptance of this Privacy Policy
If you do not agree to this privacy policy, please do not use our site. By using our site, you consent to the collection and use of date by us.
How to Contact Us
Owner and Data Controller:
The Wholefood Store
Owner contact email: wholefoodstore@hotmail.co.uk
You may request details of personal data which we hold about you under the Data Protection Act 1998 and, from 25th May 2018, the EU General Data Protection Regulation (GDPR). If you would like a copy of the data held on you or if you have any questions relating to this Privacy Policy or how we use the personal data we have about you, please send an email to wholefoodstore@hotmail.co.uk or write to us directly at:
The Wholefood Store,
26 High Street,
Manningtree,
Essex,
CO11 1AJ